Shipping and Delivery Policy

Betterwork Info Solutions Pvt. Ltd. operates mpsctestseries.com as an online examination preparation platform. All products offered are digital services consumed within a web browser:

• Digital books — delivered as secure online reading access. Pages are rendered individually in the browser after you log in. For copyright protection, no PDF or downloadable file is issued at any stage.
• Test series — online practice tests taken directly on the Website for the enrolment period stated on the product page.

Because nothing is physically manufactured or dispatched, no courier, tracking number, address verification or delivery slot is involved.

• Instant activation — access is granted within seconds of Razorpay confirming your payment. In practice this is immediate.
• Confirmation email — an order confirmation with your access link is sent to the email address entered at checkout, normally within 5 minutes.
• Maximum window — in the rare event of a payment-verification delay at the bank or gateway, access is activated within 24 hours of the payment being confirmed to us.

• Complete the payment at checkout using the same email address you wish to read on.
• You are redirected to your content immediately after payment succeeds.
• To return later, open My Books and sign in with a one-time password (OTP) sent to the email address used for the purchase.
• Your access works on any device — mobile, tablet or laptop — with an active internet connection.

No shipping, delivery, handling or convenience charge is levied on any order. The price displayed on the product page is the total amount payable.

Our services are delivered over the internet and are accessible from anywhere in India and abroad. All transactions are billed in Indian Rupees (INR ₹).

If your payment was successful but you cannot access your purchase, please check the following first:

• The spam or promotions folder of the email account used at checkout.
• That you are signing in with exactly the same email address that was entered at checkout — access is linked to that address.

If the issue persists, contact us with your Razorpay Payment ID and we will restore access, usually within a few hours and in any case within 48 hours:

If we are unable to deliver access to a paid product, you are entitled to a full refund under our Cancellation & Refund Policy.